Insert the USB cable directly into the device – be sure to remove the device from its mount before attempting the update. If the device is not recognised by the computer and is just listed as Not Connected in MyDrive Connect, first make sure to check the connection between the computer and device: Make sure that the cable is directly connected to the navigation device and the computer. Why is my device not connecting to the computer? To see the steps for updating a Wi-Fi-enabled device using a wired connection and a computer, they can visit TomTom’s website. ![]() ![]() How do I install maps and updates with MyDrive Connect?Ĭustomers can use MyDrive Connect to update, change or install new maps on their navigation device.
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